HELP IS AT HAND

FOR TICKET AND PASS HOLDERS

Scroll down to submit a query to the EventsPass support team.

Submit a query or question

Contact us by completing the form fields below. Please allow up to 5 business days for our team to respond to your query.

Please note that EventsPass cannot action any ticket holder queries relating to ticket buying, refunds, cancellations, promo codes, or other similar matters.

For the fastest resolution to queries of this nature, please contact your event organizer or producer directly.

Their contact details can be found on any ticket confirmation email sent by EventsPass under the ‘organizer information’ label. Alternatively, you may visit their ticket purchase URL, and view the ‘Organizer Contact’ information under the ‘Event Details’ section (assuming EventsPass are the ticketing supplier).