HELP IS AT HAND

FOR TICKET HOLDERS, PURCHASERS, AND ATTENDEES

Scroll down and complete the form to raise an issue with us or to ask a question.
Help Center

Our help center has documentation, instructions and FAQs for most of your commonly asked questions

Chatbot

Our chatbot might be able to answer some of your common questions.

QUICK SOLUTIONS TO COMMON QUESTIONS

Please check the below frequent questions and associated solutions before completing the contact form.

MESSAGE US

*PLEASE READ THE NOTE BELOW BEFORE PROCEEDING*

Please note that only the event producer or organizer can action customer queries relating to ticket buying, refunds, cancellations, promo codes, or other similar matters.

EventsPass is unable to assist with queries of this nature, and customers can usually receive the fastest response by contacting the event organizer/producer directly. 

If you wish to proceed in contacting the EventsPass team, please allow up to 5 business days to receive a response.